{"id":16186,"date":"2022-09-16T06:58:47","date_gmt":"2022-09-16T06:58:47","guid":{"rendered":"https:\/\/motta.uix.store\/?page_id=16186"},"modified":"2024-08-16T08:49:21","modified_gmt":"2024-08-16T12:49:21","slug":"help-center","status":"publish","type":"page","link":"https:\/\/shuji.ca\/zh\/help-center\/","title":{"rendered":"\u5e2e\u52a9\u4e2d\u5fc3"},"content":{"rendered":"<div data-elementor-type=\"wp-page\" data-elementor-id=\"16186\" class=\"elementor elementor-16186\" data-elementor-post-type=\"page\">\n\t\t\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-54ae85f elementor-section-boxed elementor-section-height-default elementor-section-height-default motta-responsive-column motta-tablet-column--default motta-responsive-column motta-mobile-column--default\" data-id=\"54ae85f\" data-element_type=\"section\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-1a28d7d4\" data-id=\"1a28d7d4\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-3bb733a9 elementor-widget elementor-widget-motta-heading\" data-id=\"3bb733a9\" data-element_type=\"widget\" data-widget_type=\"motta-heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"motta-heading-elementor motta-heading__button-on\">\r\n\t\t\t\t<h2 class=\"motta-heading motta-heading--default\">\r\n\t\t\t\t\t\u6211\u4eec\u80fd\u4e3a\u60a8\u63d0\u4f9b\u4ec0\u4e48\u5e2e\u52a9\uff1f\t\t\t\t<\/h2>\r\n\t\t\t\t\t\t\t<\/div>\r\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-2699de2b motta-skin--raised motta-search__button-position--inside motta-search__trending-position--outside motta-shape--default motta-search__input-size--large motta-search__button-icon-position--right elementor-widget elementor-widget-motta-search\" data-id=\"2699de2b\" data-element_type=\"widget\" data-widget_type=\"motta-search.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<div class=\"motta-search header-search\">\r\n\t\t\t\t\t\t<div class=\"motta-search__wrapper motta-custom-button--skin\">\r\n\t\t\t\t\t\t\t<form class=\"header-search__form motta-type--input-text\" method=\"get\" action=\"https:\/\/shuji.ca\/zh\/\" data-trp-original-action=\"https:\/\/shuji.ca\/zh\/\">\r\n\t\t\t\t\t\t\t\t<div class=\"header-search__container\">\r\n\t\t\t\t\t\t\t\t\t\r\n\t\t\t\t\t\t\t\t\t<input type=\"text\" name=\"s\" class=\"header-search__field\" value=\"\" placeholder=\"\u641c\u7d22\u5e2e\u52a9\u4e3b\u9898\" autocomplete=\"off\">\r\n\t\t\t\t\t\t\t\t\t<div class=\"header-search__categories\">\r\n\t\t\t\t\t<div class=\"header-search__categories-title\">\r\n\t\t\t\t\t\t<span>Select Categories<\/span>\r\n\t\t\t\t\t\t<span class=\"motta-svg-icon motta-svg-icon--close header-search__categories-close\" ><svg width=\"24\" height=\"24\" aria-hidden=\"true\" role=\"img\" focusable=\"false\" viewbox=\"0 0 32 32\"><path d=\"M28.336 5.936l-2.272-2.272-10.064 10.080-10.064-10.080-2.272 2.272 10.080 10.064-10.080 10.064 2.272 2.272 10.064-10.080 10.064 10.080 2.272-2.272-10.080-10.064z\"><\/path><\/svg><\/span>\r\n\t\t\t\t\t<\/div>\r\n\t\t\t\t\t<ul class=\"header-search__categories-container\">\r\n\t\t\t\t\t<li><a href=\"https:\/\/shuji.ca\/zh\/product-category\/uncategorized\/\" data-slug=\"uncategorized\">\u672a\u5206\u7c7b<\/a><\/li><li><a href=\"https:\/\/shuji.ca\/zh\/product-category\/anime-manga-peripherals\/\" data-slug=\"anime-manga-peripherals\">\u52a8\u6f2b\u5468\u8fb9\u4ea7\u54c1<\/a><\/li><li><a href=\"https:\/\/shuji.ca\/zh\/product-category\/beauty-personal-care\/\" data-slug=\"beauty-personal-care\">\u7f8e\u5bb9\u4e0e\u4e2a\u4eba\u62a4\u7406<\/a><\/li><li><a href=\"https:\/\/shuji.ca\/zh\/product-category\/electronics\/\" data-slug=\"electronics\">\u7535\u5b50\u4ea7\u54c1<\/a><\/li><li><a href=\"https:\/\/shuji.ca\/zh\/product-category\/food-beverages\/\" data-slug=\"food-beverages\">\u98df\u54c1\u548c\u996e\u6599<\/a><\/li><li><a href=\"https:\/\/shuji.ca\/zh\/product-category\/global-select\/\" data-slug=\"global-select\">\u5168\u7403\u9009\u62e9<\/a><\/li><li><a href=\"https:\/\/shuji.ca\/zh\/product-category\/home-kitchen\/\" data-slug=\"home-kitchen\">\u5bb6\u5ead\u4e0e\u53a8\u623f<\/a><\/li><li><a href=\"https:\/\/shuji.ca\/zh\/product-category\/home-living\/\" data-slug=\"home-living\">\u5bb6\u5ead\u4e0e\u751f\u6d3b<\/a><\/li><li><a href=\"https:\/\/shuji.ca\/zh\/product-category\/pet-supplies\/\" data-slug=\"pet-supplies\">\u5ba0\u7269\u7528\u54c1<\/a><\/li><li><a href=\"https:\/\/shuji.ca\/zh\/product-category\/presales\/\" data-slug=\"presales\">\u9884\u552e\uff08BETA\uff09<\/a><\/li><li><a href=\"https:\/\/shuji.ca\/zh\/product-category\/sports-outdoors\/\" data-slug=\"sports-outdoors\">\u8fd0\u52a8\u4e0e\u6237\u5916<\/a><\/li><li><a href=\"https:\/\/shuji.ca\/zh\/product-category\/toys-games\/\" data-slug=\"toys-games\">\u73a9\u5177\u4e0e\u6e38\u620f<\/a><\/li><li><a href=\"#\" class=\"active\" data-slug=\"0\">All Categories<\/a><\/li>\r\n\t\t\t\t\t<\/ul>\r\n\t\t\t\t<\/div>\r\n\t\t\t\t\t\t\t\t<\/div>\r\n\t\t\t\t\t\t\t\t<button class=\"motta-search__button motta-button motta-button--raised motta-button--icon motta-button--text\" type=\"submit\"><span class=\"motta-svg-icon motta-svg-icon--search\" ><svg width=\"24\" height=\"24\" aria-hidden=\"true\" role=\"img\" focusable=\"false\" viewbox=\"0 0 32 32\"><path d=\"M28.8 26.544l-5.44-5.44c1.392-1.872 2.24-4.192 2.24-6.704 0-6.176-5.024-11.2-11.2-11.2s-11.2 5.024-11.2 11.2 5.024 11.2 11.2 11.2c2.512 0 4.832-0.848 6.688-2.24l5.44 5.44 2.272-2.256zM6.4 14.4c0-4.416 3.584-8 8-8s8 3.584 8 8-3.584 8-8 8-8-3.584-8-8z\"><\/path><\/svg><\/span><\/button><input type=\"hidden\" name=\"post_type\" class=\"header-search__post-type\" value=\"motta_help_article\">\r\n\t\t\t\t\t\t\t<input type=\"hidden\" name=\"trp-form-language\" value=\"zh\"\/><\/form>\r\n\t\t\t\t\t\t<\/div>\r\n\t\t\t\t\t\t<div class=\"header-search__trending show-title\"><div class=\"header-search__trending--title\">\u70ed\u95e8\u7248\u5757<\/div><ul class=\"header-search__trending-links\"><li><a href=\"#\" > \u4e0e\u4e13\u5bb6\u4e00\u8d77\u8d2d\u7269<\/a><\/li><li><a href=\"#\" > \u5bc6\u7801\u5e2e\u52a9<\/a><\/li><li><a href=\"#\" > \u8ddf\u8e2a\u60a8\u7684\u7269\u54c1<\/a><\/li><\/ul><\/div>\r\n\t\t\t\t\t\t<\/div>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-3c0b7674 elementor-section-boxed elementor-section-height-default elementor-section-height-default motta-responsive-column motta-tablet-column--default motta-responsive-column motta-mobile-column--default\" data-id=\"3c0b7674\" data-element_type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-257d627e\" data-id=\"257d627e\" data-element_type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-6b475662 elementor-widget elementor-widget-motta-articles-grid\" data-id=\"6b475662\" data-element_type=\"widget\" data-settings=\"{&quot;source&quot;:&quot;default&quot;}\" data-widget_type=\"motta-articles-grid.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"motta-articles-grid\">\n\t\t\t<div class=\"motta-articles-grid__items\" 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1.59-2.59s-0.18-2.11-0.86-2.92c-0.69-0.81-1.77-1.24-2.86-1.24-0.78 0-1.57 0.22-2.23 0.67l-2.24 1.55c-0.96 0.66-2.060 1-3.18 1-0.76 0-1.52-0.15-2.24-0.47l-5.59-2.42c-0.76-0.32-1.56-0.48-2.34-0.48v0z\"><\/path><\/svg><\/span><\/div><div class=\"motta-articles-grid__category\"><a href=\"https:\/\/shuji.ca\/zh\/help-category\/orders-shipping-tracking\/\" class=\"motta-articles-grid__name\">\u8ba2\u5355\u3001\u53d1\u8d27\u548c\u8ddf\u8e2a<\/a><\/div><ul class=\"motta-articles-grid__list\"><li class=\"motta-articles-grid__list-item\"><a href=\"https:\/\/shuji.ca\/zh\/help-article\/tracking-your-order\/\">\u8ddf\u8e2a\u60a8\u7684\u8ba2\u5355<\/a><\/li><li class=\"motta-articles-grid__list-item\"><a href=\"https:\/\/shuji.ca\/zh\/help-article\/cancelling-an-order\/\">\u53d6\u6d88\u8ba2\u5355<\/a><\/li><\/ul><a href=\"https:\/\/shuji.ca\/zh\/help-category\/orders-shipping-tracking\/\" class=\"motta-button motta-button--view-more motta-button-primary motta-button--subtle motta-button--color-black motta-button--small\"><span class=\"motta-button__text\">View More<\/span><\/a><\/div><\/div><div class=\"motta-articles-grid__item col-flex-md-6 col-flex-sm-6 col-flex-xs-12\"><div class=\"motta-articles-grid__wrapper\"><div class=\"motta-articles-grid__icon-box\"><span class=\"motta-svg-icon motta-articles-grid__icon\"><svg viewbox=\"0 0 32 32\"><path d=\"M16 1c-8.27 0-15 6.73-15 15s6.73 15 15 15 15-6.73 15-15c0-8.27-6.73-15-15-15zM16 29c-7.17 0-13-5.83-13-13s5.83-13 13-13 13 5.83 13 13-5.83 13-13 13z\"><\/path><path d=\"M11.5 16c0 0.828-0.672 1.5-1.5 1.5s-1.5-0.672-1.5-1.5c0-0.828 0.672-1.5 1.5-1.5s1.5 0.672 1.5 1.5z\"><\/path><path d=\"M17.5 16c0 0.828-0.672 1.5-1.5 1.5s-1.5-0.672-1.5-1.5c0-0.828 0.672-1.5 1.5-1.5s1.5 0.672 1.5 1.5z\"><\/path><path d=\"M23.5 16c0 0.828-0.672 1.5-1.5 1.5s-1.5-0.672-1.5-1.5c0-0.828 0.672-1.5 1.5-1.5s1.5 0.672 1.5 1.5z\"><\/path><\/svg><\/span><\/div><div class=\"motta-articles-grid__category\"><a href=\"https:\/\/shuji.ca\/zh\/help-category\/other\/\" class=\"motta-articles-grid__name\">\u5176\u4ed6<\/a><\/div><ul class=\"motta-articles-grid__list\"><li class=\"motta-articles-grid__list-item\"><a href=\"https:\/\/shuji.ca\/zh\/help-article\/using-livechat\/\">\u4f7f\u7528\u5373\u65f6\u804a\u5929<\/a><\/li><li class=\"motta-articles-grid__list-item\"><a href=\"https:\/\/shuji.ca\/zh\/help-article\/file-a-complaint\/\">\u6295\u8bc9<\/a><\/li><\/ul><a href=\"https:\/\/shuji.ca\/zh\/help-category\/other\/\" class=\"motta-button motta-button--view-more motta-button-primary motta-button--subtle motta-button--color-black motta-button--small\"><span class=\"motta-button__text\">View More<\/span><\/a><\/div><\/div>\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<\/div>","protected":false},"excerpt":{"rendered":"<p>How can we help you? Select Categories Uncategorized Anime &amp; Manga Peripherals Beauty &amp; Personal Care Electronics Food &amp; Beverages Home &amp; Kitchen Home &amp; Living Pet Supplies Sports &amp; Outdoors Toys &amp; Games All Categories Popular sections: Shop with an expert Help with password Tracking your item Account View More General View MoreOrders, Shipping [&hellip;]<\/p>","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"class_list":["post-16186","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/shuji.ca\/zh\/wp-json\/wp\/v2\/pages\/16186","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/shuji.ca\/zh\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/shuji.ca\/zh\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/shuji.ca\/zh\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/shuji.ca\/zh\/wp-json\/wp\/v2\/comments?post=16186"}],"version-history":[{"count":15,"href":"https:\/\/shuji.ca\/zh\/wp-json\/wp\/v2\/pages\/16186\/revisions"}],"predecessor-version":[{"id":30093,"href":"https:\/\/shuji.ca\/zh\/wp-json\/wp\/v2\/pages\/16186\/revisions\/30093"}],"wp:attachment":[{"href":"https:\/\/shuji.ca\/zh\/wp-json\/wp\/v2\/media?parent=16186"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}